Hi there. If you haven’t already done so please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible). Please allow 24h for them to respond.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
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Thank you very much
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