Pockets?
Good morning!
The natural men’s run short comes with 3 pockets. There is a small inner pocket within the left side pocket.
Only received one of the two shorts.
Uh oh! Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Please allow 24-48h for them to respond.
I also only received one item. My order history lists each one individually and gives the same tracking number for both, but it is not the tracking number of the package I received.
Was this a widespread fulfillment department error that is being corrected, or should everyone with the issue individually contact Service?
I only received one pair from my order. I was led to believe this special was a 2-pack.
It was supposed to be.
Please reach out to CS if you haven’t already done so.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
I only received one pair of the “two pack” as well. Sounds like this was a recurring problem that others also experienced.
i also only received 1.
what customer service # is everyone calling to rectify this?
Hi there, if you haven’t already done so please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Please allow at least 24 hours for them to respond.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
These are really nice, though its kinda of a bummer that we only received one ( womens also had this snafu) . I hope they come back with this and other items.
Also only received one pair of shorts instead of a 2-pack
Hi there. Sorry about that. Please reach out to Cs as noted above.