received a completely broken speaker. packed in a oversized outer box without padding. pieces of broken plastic rattling inside the speaker.
Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Sorry about that. Amazon sometimes cuts corners on shipping/packing to save money. CS can help you. Make sure you let them know if you want a refund or replacement. Link them to your photos here to speed things up.
I had the same problem just opened a broken speaker