Hi there, if you haven’t already done so please contact Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48 hours for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Amazon calls these gold tubes
"Wealth Ceramide Lift & Firm Night Cream, 0.5 oz
Brand: Generic
https://www.amazon.com/Wealth-Ceramide-Lift-Night-Cream/dp/B0CK5KWLNV
Jars are 1.7oz, and called
"Elizabeth Arden Advanced Ceramide Lift and Firm Face Moisturizer, with Broad Spectrum Sunscreen, SPF 15, 1.7 fl. oz
https://www.amazon.com/dp/B09D2F2YF6
What is the expiration date on these?
I also received the gold tube instead of the correct half ounce jars. I would like a refund.
You’ll need to contact Customer Service. The forums cannot refund you. Here’s the info.
Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)