Wow, what a defective piece of crap. Tried to assemble the thing according to manual. Multiple holes off center wildly. Had to run to Home Depot to pick up several self taping metal screws and drill new ALIGNED holes in the tubing. BEWARE.
I’m sorry for the problems. Could you please let Woot customer service know as well?
Please contact Woot Customer Service for assistance. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.