Could you please uninstall and reinstall the app. We did roll out a fix for this. Wondering if your app hasn’t updated yet.
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Uninstalled and reinstalled, and the error persists.
Was wondering if lingering cache may be the issue so cleared the data and cache, uninstalled, and reinstalled, and am still seeing the error.
Just wondering, might the issue be how the app reads my Amazon login? I noticed that I remained logged in after both reinstalls.
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I have done so a couple of times, including today, but the issue persists with both the aforementioned second from last Daily Deal category on the homepage and intermittently during checkout. The checkout issue can sometimes be rectified by clearing the cache, but not always. I am at a loss to understand what is the root cause other than a common thread appears to be Samsung devices.
I’ve let the team know. Thanks.
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Still not fixed. Everyday, same second to last category from home page. Cleared cooks, uninstalls etc.
It works occasionally, but usually it doesn’t work at the drop when you want it to.
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Update: The next fix for this will likely be in January. Sorry.
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SHORT TERM FIX
Logging out/in should remove the cookies causing the problems.
You can also go to the system browser (safari for ios and chrome for android), clean the cookies for woot sites.
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Several times there have been posts for health and beauty and when I try to go to the listing in the app I get a 404 too large error. This occurs some time between 1am and 2am EST, right after the post starts, and I cannot access it until late in the morning when a lot of stuff has already sold out. Wondering if anyone else has this problem.
Merry Christmas early!
Sorry, it’s a 400 Error. Duh, must be 2am…
Hello. See my post above.
Does this work for the app? I hate to say that I don’t know how to clear cookies in the app. I do close the app and go back in. I’ve also forced a stop, neither worked.
What device are you using?
Try logging out on the app and then log back in.
Don’t log back in when you’re browsing the category. For some reason, the act of being logged in what’s causing the issue. The fix for now is to just log out, browse and pick whatever you want, and log back in from the cart when you’re ready to check out.
As a side note, the issue lies with the link itself on the home page. I’ve seen links to the category be posted in the forum for special events and have been able to access the category from there with no issues.
Hello all. We rolled out a fix for this last week. Could you let me know if things have improved with the 400 errors.
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Beauty Spectacular link is giving me the error today. I’ve resorted to just staying logged off when browsing the category in that specific spot.
Samsung S10 over here. Might just be me not using a currently supported device that makes it unfixable.
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Yesterday some items gave me a blank black page after clicking to open them in a new tab. Firefox browser on laptop, usually open items in new tab to not lose my browsing place, only a few items did this, finally got them to appear after trying repeatedly 3or 4 times each. Not even close to every item did that, just a few.
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On the main page, for the Beauty Spectacular, the android app gives the following error:
400 Bad Request
Request Header Or Cookie Too Large
nginx/1.18.0
Drat. Ok, I’ll let the team know.
It started working this morning