Bought this phone…didn’t get this phone. WOOT sent the Pixel 2, 64gb instead of what I had purchased. The box was clearly marked, the scan bar was no doubt used for their inventory records and it was sent anyway. There was no explanation…no warning…nothing. A suspicious, untrusting person would think WOOT tried to pull a fast one… Or,…maybe it was just a mistake.
Apologies followed…an offer to refund a portion of the cost was made if I chose to keep the phone and a $10 credit was added to my account.
Phone returned for full refund.
Satisfied…Not Satisfied…
Warning…check your products in the future to make sure you get what you buy…
Sorry about the error. I sent a note to the Returns Team so they can see what happened. Glad CS took care of you.
#wootoops
Oh hush, you. This was us, not Amazon.
Hello
I purchased my google Pixel 2 on March 5 2020 and i am having issues with the phone since i recieved it. the issue i am having is tha tthe phone reboots during conversation and even while using apps or watching videos. the pattern that i did notice is that this normally happens when the phone is at 35%battery life.
I previously ( a few weeks back) sent a letter to customer service dept about this concern and i have yet to hear back from anyone. I do understand that with our current (Covid) situation you may be back logged on responses. but i am just afraid that my warranty will expire before hearing back from anyone. PLease advise on what should be the next course of action in my situation.
Thank You in advance
[MOD: name removed]
Check your email Spam folder for woot’s response.
Hi there. CS responded to one of your three contacts yesterday.