Not recommended, ordered this and got two different bulbs, one flood not working and a standard bulb that did. Couldn’t return to woot, in features to return to kasa. After an hour with them I thought I had it straightened out, no I had to do it all on their site, again. Then they want paid for a new bulb before sending a replacement, which they test and tell me if they’ll refund. I quit then and learned my lesson.
Where does it say that? Am I missing something?
Woot should definitely help due to you having been sent different bulbs.
I’m very sorry. Please reach out to Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.
It was there, gone now. I definitely checked before I started the process.
It is long past your 90 day window. I had gotten these for a project that hadn’t even started. And they had to wait till I got to the lighting. So do you think I should still try the customer support.
Maybe? I’m not CS so I’m not sure. If you do, be sure you tell them everything you tried in working with Kasa.