Just commenting that the trimmer I received was clearly not new. The paint on the shaft had been rubbed off from where the prior handle was installed and there was a small little something rattling around inside the area the battery mounts to.
I’m very sorry. It definitely should have been new. Make sure you contact Woot Customer Service. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.