I ordered 2 sets of these in white and they came fast, however none of the bath size towels are “Jacquard.” Total of 4 each, wash cloths, hand towels, bath towels. 2 wash cloths and hand towels are “Jacquard” and 2 each are plain (with nice borders) but all 4 bath towels are plain. Is this a mistake in the description or did I get two orders that are mispackaged???
Hello! According to the description you should have received:
- 1 Solid/1 Jacquard each of bath, hand and wash
If that’s not what you received, please contact Woot Customer Service for assistance. From a browser, use the Woot Customer Service form. In the Woot App, choose Account from the bottom navigation and then Support.
I contacted them and they offered a partial refund to keep the items or return them. I decided to keep them, as they seem fairly nice. I would actually like to order more in a different color. Is there any way to find out if all the colors have the same issue? It doesn’t seem like a one-off on the whites since I ordered 2 sets and both had the same problem.