This soup order just arrived today: No comments on the taste/quality but I thought it was super weird that it showed up as just a bunch of loose packets haphazardly chucked into a mailer envelope. No factory packaging or anything; it’s kinda off-putting. Like someone took a half eaten box’o soup out of their kitchen and emptied the remainder into the envelope. 
Not only did it seem weird that they were just tossed into a box, my box was short two packages (I counted twice). Check and see if you actually received your entire order.
Thank you both for the feedback. I’ve passed it on.
@mfitchor Reach out to Woot! Customer Service about the missing packages.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.