I ordered 2 sets of 6 boxes and got 2 boxes. I know I shouldn’t be surprised but I am disappointed.
I’m also disappointed that I can’t find the gif button to show how disappointed I am.
Not on my phone. At least I can’t see it.
I had to hit the three little lines, I don’t remember doing that before. Stupid technology.
I’m not THAT stupid.
I too ordered two sets, paid $19.98 and received 2 20 count boxes instead. I’m very disappointed. I sent an email hoping to resolve this quickly. I’d hate to have to dispute this with my credit card company and discontinue ordering from Woot.
Hi there, customer service will reply to the email listed on your Woot account so you’ll want to check there if it’s different from your Amazon account. Response time is typically 24-48 hours and you’ll want to check your spam & junk folders.
Return labels will come directly from UPS, not Woot.
You may want to add info@woot.com to your contacts in your email program.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Don’t be so miffed. CS will take care of you.
Hello. Looks like you received them yesterday. Please allow 24-48 hours for them to respond.
Thanks!
Same issue for me. I also contacted CS, so hopefully they can resolve it soon. I have always had really great experiences with woot customer service, so I’m confident they will have a good fix!