Who is the manufacturer?
Looks like Bibb Home. I think.
“for a draped look, order one size larger than your bed”
what’s larger than a California king?
Good question. I guess sew a couple together?
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Wife bought one to compliment our aging fleet of Woot comforters. This thing is hateful. The material is like 
poly and the stuffing is cheap af inside the pockets, the cheapest fill you could find at wal mart. Avoid
So sorry to hear about your experience. Please contact Woot CS. From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Toasty warm, it feels good!