I received an open-box product One of the units has a bended pin (which is probably why it was returned before?).Since they seem to work and I really need the surge protector, I am not going to request a return or exchange.
I didn’t see any mentioning of “used”, “refurbished”, or “open box” in the descriptions. I am not happy about this. I will think twice before buying from Woot again.
Hi there. I’m very sorry. It definitely should have been new. Even if you want to keep it, please reach out to Woot! Customer Service as that helps us track issues.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.