If you bought one be sure to check the packaging very carefully. I had one of the metal clicky tabs (4th picture down) loose in the box and when I checked the inner bag there were a couple more. Took a flashlight at the right angle to find where the missing ones went. Also had to bend the middle tab out a bit to get the right click to match the other keys.
Sorry about that. Feel free to reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
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