Ordered two pairs of these and got 2 cases with no glasses in them…. How does that even happen?
Hi there. Sorry for the problem. Please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I did but wanted to comment so others know this is a possibility as well.
Insane….two orders and all I have is two cases!!! This was an anniversary gift and not once am I embarrassed but twice now, what the hell Woot!!!
Yeah me too. I just got this in the mail and only the case with no sunglasses. Did we all read the listing incorrectly? Is the $60 just for the case?
Yeah I wish I had read the forums. I’ve gotten 2 empty cases so far. Not even the pictured cases.
Hi all. Sorry about the cases. I’m trying to check in with the sports team and CS.
In the meantime, make sure you reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
This is exactly my problem !!! Second 2 pair just came only boxes !!
“ replacement “ came and guess what …… more cases and NO GLASSES!!! I’ll be damned if I paid 130$ for sunglasses cases not even the ones pictured !!
Just a case NO SUNGLASSES……WTF?! How could this have happened to SO many different people?? Has anyone gotten a refund?? I sent an email stating I want a refund but I’d like to talk to an actual person. Does anyone know how or where to find the customer service phone number? 
I’m pissed!
Hi all. We’ve ended the sale while we investigate what’s going on. We’re asking Amazon fulfillment to check their inventory.
Please reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
I’ve emailed a few times and got no real
Response on next steps….
We’re in a holding pattern since this looks to be a larger issue. We’re waiting for Amazon to complete our request for a “bin check” where they check existing inventory to confirm the issue. They kinda take their sweet time with those.
If you want a refund, let me know and I can ask CS to contact you about that.
Same here!!
I would like a refund. Please let me know what I need to do to get my money back.
Thank you
You should have an email now.
same here! 1 order empty case, replacement order empty case! what is going on here? is this scam?
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
i’d like to get refund. please reach out to me via email or phone
Thanks