LG Alexa Built-In CX 4K Smart OLED 55" or 65"


LG Alexa Built-In CX 4K Smart OLED 55" or 65"

I’ve always wanted an LG OLED tv. Would I be able to get an extended warranty for burn in and other issues?

Hi there. Unfortunately, we’re unable to offer extended warranties at this time. You do have a 30-day return period though.

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This item states Refurbished! Does anyone know if these have been Factory Refurbished by LG or some other 3rd party. Thanks

Hi there. This item has been refurbished by a third party. Thanks!

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***PRICE DROP on the 55" - if you recently bought this, our customer service team will be refunding you the price drop difference!

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Can you please provide the 3rd party referbisher? I’d like to dig a little deeper to make sure its reputable.

Unless they carry the warranty, we do not release the names of our vendors.

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What is the return process if there is something wrong with the TV?

You can view the Woot Return Policy here:


(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

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My TV came from “Sohnen Enterprises.” I’m not sure if all the TVs come from there so make of it what you will.

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Genuinely helpful.

The CX 65” i got was dead on arrival… :frowning:
I was so excited for the TV too… Now, i guess i’ll have to deal with a return and the shipping costs for the RMA. I’m just gonna get a TV at a real retailer instead. This is so disappointing.

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jennifer love hewitt you dont twerk GIF

Woot doesn’t typically charge return shipping for a defective product. Make sure you contact them asap.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

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Maybe I read the limited warranty too literally then. But, i sure do hope that’s the case. I’ll post here when i get a response from customer service.

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Well, the legal mumbo jumbo does pretty much state that, but here’s what @ThunderThighs explained in regards to the Woot 90 day limited warranty.

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Dear Woot; Can you believe that I am the only one in the neighborhood with a plain, small TV ! And being a senior , I can no longer read anything on it !!! Woot, you are wonderful with another wonderful opportunity !

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No problem. It was hard to tell it was refurbished tbh. It was in its original box with all the original wrapping and manuals. Haven’t had an issue so far.