I’ve always wanted an LG OLED tv. Would I be able to get an extended warranty for burn in and other issues?
Hi there. Unfortunately, we’re unable to offer extended warranties at this time. You do have a 30-day return period though.
This item states Refurbished! Does anyone know if these have been Factory Refurbished by LG or some other 3rd party. Thanks
Hi there. This item has been refurbished by a third party. Thanks!
***PRICE DROP on the 55" - if you recently bought this, our customer service team will be refunding you the price drop difference!
Can you please provide the 3rd party referbisher? I’d like to dig a little deeper to make sure its reputable.
Unless they carry the warranty, we do not release the names of our vendors.
What is the return process if there is something wrong with the TV?
You can view the Woot Return Policy here:
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
My TV came from “Sohnen Enterprises.” I’m not sure if all the TVs come from there so make of it what you will.
Genuinely helpful.
The CX 65” i got was dead on arrival…
I was so excited for the TV too… Now, i guess i’ll have to deal with a return and the shipping costs for the RMA. I’m just gonna get a TV at a real retailer instead. This is so disappointing.
Woot doesn’t typically charge return shipping for a defective product. Make sure you contact them asap.
(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)
Maybe I read the limited warranty too literally then. But, i sure do hope that’s the case. I’ll post here when i get a response from customer service.
Well, the legal mumbo jumbo does pretty much state that, but here’s what @ThunderThighs explained in regards to the Woot 90 day limited warranty.
Dear Woot; Can you believe that I am the only one in the neighborhood with a plain, small TV ! And being a senior , I can no longer read anything on it !!! Woot, you are wonderful with another wonderful opportunity !
No problem. It was hard to tell it was refurbished tbh. It was in its original box with all the original wrapping and manuals. Haven’t had an issue so far.