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Sorry, I have to say it, but this is an uncomfortable piece of E-Waste. The foam pads run for their lives when you try to put it on your head. Really bad and ruins it. It sounded and ran fine, but it feels like something I would have pulled out of the Radio Shack bargain bin in the late 90s. I didn’t think they made headphones this bad anymore.
Sorry you hate them. Feel free to reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.