This is a horrible product. The fan is underpowered, as it will not fully inflate, falls down in the slightest breeze.
Sorry you’re unhappy with it. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Please allow 24h for them to respond.