My adapter arrived today but there is no tip on the plug and it’s not a right angled plug as shown in the picture. It appears to be a generic power supply with interchangeable tips, which would’ve been fine, however no tip was included and therefore I am unable to use it.
Correction: I received THIS power adapter, which is for a recliner, and not a laptop: https://www.amazon.com/TFDirect-Recliner-Switching-Supply-Transformer/dp/B01HEOC8B8
If you haven’t done so already, contact Support so they can look into the matter.
I did so. I’m waiting on their response, thanks.