Sorry, folks. My opinion is that this purchase was a mistake. This is junk. The gooseneck is too stiff to be readily adjustable. You would think that might be a good thing. You know, find a spot and leave it there. But, the whole thing wobbles if you try touch the screen because the base is not wide or deep enough to hold securely on a desk or table. It popped off every time I tried to do anything but look at it. Using it on different surfaces didn’t help.
Hi there. Sorry for the let down. Make sure you reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.