Hello, this is the third time I ordered and the third time it arrived damaged. A bubble envelope is NOT protecting soap. It’s all spilled over. I though they would learn from their mistakes…
Thank you for letting us know. I’ve sent a note to our buyer so they can discuss with the vendor.
I also just received two bottles wrapped in “stolen” usps padded flat rate envelopes inside a poly bag. Both bottles were leaking with one where the cap was off.
Drat. Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.