Amazon Echo Dot (2nd Gen) Smart Speaker w/ Alexa

Amazon Echo Dot (2nd Gen) Smart Speaker w/ Alexa

3 Likes

Great deal but I recommend paying just a few dollars more for the 3rd generation model often found on Woot!

3 Likes

I just ordered 2 black, and got 1 black and 1 white. Set up not working with my Alexa app even after following all suggestions including factory reset!

Sorry for the issues

Please reach out to Woot! Customer Service and let them know what you’ve tried. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.


(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

Can firmware be updated or do these go obsolete?

Here’s what I found.
https://www.amazon.com/gp/help/customer/display.html?nodeId=GMZQWNQRVENX4GTQ