Amazon Echo

[tugboatobb]

@johnt007871

Can someone explain if the Echo Dots are stand alone or require a full size Echo to work?

I have a FireTV already and lots of speakers so I thought a $90 Dot might be cheaper.

The Dots are stand alone. They work just like the full size echo but the speaker isn’t quiet as good.

If you have a half decent speaker you can plug into it or connect to it via bluetooth you should be good to go.

[twobits]

@johnt007871

Can someone explain if the Echo Dots are stand alone or require a full size Echo to work?

I have a FireTV already and lots of speakers so I thought a $90 Dot might be cheaper.

They work standalone. You don’t need any other Alexa product at all to make it work. It has a built-in speaker, but it’s a little wimpy. So for alarms,
questions, and other non-music things, it’s adequate by itself.

Hope that helps.

I have all three Alexa products for different use cases, so if you have more questions, let me know.

[boomn4x4]

I’d hold off on buying one of these, especially a refurb. Google is releasing a competitor, Google Home, this summer. If Google follows suit with most of its devices, it’ll be priced considerably lower than the Echo. Not to say it’ll be better (from what I’ve read, it will be), but at the very least, it should force Amazon’s hand to discount its own retail price.

[gtcharlie]

Sold out?? Would have thought Amazon would have a fair amount of these on hand.

Bought one last Christmas and love it. Great for music, news, wiki stuff, etc. Sound quality is very good and Bluetooth connection is very stable if you want to go that way. And the microphone is very very good.

Just a note if you missed these today. Amazon announced today Prime day is going to be July 12th. If anything like last year pretty much all the Amazon branded products (Fires, Kindles, Echos) will be on sale and you can probably pick up a new model for very close to this price. And given Woot shipping it may arrive sooner.

[rsava]

@mchale

Too much for a refurb. 1. They sold them new for $99 and made a profit. 2. These are refurbs (profit twice -sale and resale). 3. Woot is owned by Amazon and it’s an Amazon product so there was never a middle man at any point of this purchase so it’s ALL profit. Had these been $79 I’d have picked one up. More than the price I could have purchased it for new when they were released? Never going to happen.

First, they sold them at $99 as a promo to get people talking about it. Limited to Prime Members only. Jealous you didn’t get to buy one then?
Second, not profiting twice. Someone bought ine then returned it for a refund or a free replacement. Please expalin how that is profiting twice.
Third, yes Woot is owned by Amazon. So what? Really sounds like you are too cheap to buy things an dwnat everything for free. Go get a better job and leave the fun world of McDonalds fry maker behind.

[rsava]

@boomn4x4

I’d hold off on buying one of these, especially a refurb. Google is releasing a competitor, Google Home, this summer. If Google follows suit with most of its devices, it’ll be priced considerably lower than the Echo. Not to say it’ll be better (from what I’ve read, it will be), but at the very least, it should force Amazon’s hand to discount its own retail price.

You mean IF Google releases this summer. No release date set yet, and Google is known for “vaporware”. Also no word on the price. I am looking forward to Google Home but the lack of any kind of info on it tells me it won’t make it this year. I hope I am wrong.

[mcentyre]

Received mine already this morning. The only problem is that it does not include a power adapter. The instructions in the box say that it’s sold separately but the product page says it’s included. I’ve emailed CS but just warning others that are anxiously expecting the arrival. It won’t work unless you already have a power adapter and it doesn’t look to be something standard.

[TaylorSwiftsHaircut]

@mcentyre

Received mine already this morning. The only problem is that it does not include a power adapter. The instructions in the box say that it’s sold separately but the product page says it’s included. I’ve emailed CS but just warning others that are anxiously expecting the arrival. It won’t work unless you already have a power adapter and it doesn’t look to be something standard.

I’m really sorry to hear that you Echo didn’t come with a power adapter. Let me know how customer service handles this.

To anyone else with the same issue: Please use the Support Form linked at the top of the page to contact customer support to report the issue.

Thanks!

[Frankenroc]

@mcentyre

Received mine already this morning. The only problem is that it does not include a power adapter. The instructions in the box say that it’s sold separately but the product page says it’s included. I’ve emailed CS but just warning others that are anxiously expecting the arrival. It won’t work unless you already have a power adapter and it doesn’t look to be something standard.

Same here, and I just emailed customer support as well.

[xionn]

Got my Echo today yea. No power supply included. BOOO! Like everyone else above I emailed customer support and pointed them to the specs section of the woot:

In The Box:

Amazon Echo
Power adapter/cable (6 ft.)

[TaylorSwiftsHaircut]

@xionn

Got my Echo today yea. No power supply included. BOOO! Like everyone else above I emailed customer support and pointed them to the specs section of the woot:

In The Box:

Amazon Echo
Power adapter/cable (6 ft.)

You’ve done the right thing. While the holiday weekend may make for a slower than usual response time, Customer Service will be able to help everyone sort out this issue.

Don’t forget to check your Spam folders!

[jjpsiuk]

Same here - very disappointed. An adapter will cost $20 on Amazon. Just emailed customer support. Fingers crossed.

[FLActuary]

I got mine today as well! Yah me.

But mine is reported lost. Now I can’t register it. Amazon of course is refusing to help, they are sending me back to woot.

[TaylorSwiftsHaircut]

@FLActuary

I got mine today as well! Yah me.

But mine is reported lost. Now I can’t register it. Amazon of course is refusing to help, they are sending me back to woot.

That’s super weird. Customer Service will probably be slow getting back to you, but they should be able to help.

[Soundjudgment]

@gtcharlie

Sold out?? Would have thought Amazon would have a fair amount of these on hand.

And most likely they do! But this is Woot’s Sale… not Amazon’s… .and they only involve a limited number of Refurbished units (which work fine). Hope you got one!

[manhandsha]

Hey all! The buyers are working on a resolution. Given that it’s a holiday weekend, please sit tight for a couple days. But, a resolution is definitely in the works!

[jjpsiuk]

Received an email from customer support this morning. Since he referred to the Echo as “damaged”, I don’t know if the rep actually understood the situation. I’ll wait to see what happens with others on this forum …

Hello,

I understand your concern, I’m sorry to hear that, the order delivered to you didn’t meet your expectations as it was damaged. We certainly don’t want our customers to experience this.

Please accept our sincere apologies for the inconvenience caused in this regard.

***Here, from your comments and considering your situation, I’d like to help you here in the best possible and quickest manner.

So, I’d like to provide you these three following options more clearly as per your convenience.

1. If you’d like to keep the item and get it fixed locally. I’d like to offer you a partial refund of $20.00.

2. If you would like to have a free replacement for the entire item. we will create a free replacement.

3. If you’d rather return it for a full refund, we can do that as well. We will issue a return mailing label and you can return it to us for a full refund. You need not put any extra effort in this.

[manhandsha]

@jjpsiuk

Received an email from customer support this morning. Since he referred to the Echo as “damaged”, I don’t know if the rep actually understood the situation. I’ll wait to see what happens with others on this forum …

Please hang tight. There will be a “blanket” email sent, soon. Disregard the email you received this morning.

[mcentyre]

Oops. I got the “damaged” email as well. I threw in the towel and ordered the $20 power adapter on Amazon

[FLActuary]

@TaylorSwiftsHaircut

That’s super weird. Customer Service will probably be slow getting back to you, but they should be able to help.

I managed to convince Amazon that I did purchase it. They unlocked it, but it still doesn’t work. Woot offered me a refund, which is disappointing as I really wanted an Echo.