# Android App Failure 1/19/2021 issues **URL:** \ **Category:** Information Desk\ **Created:** [January 19, 2021, 2:27pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991 "2021-01-19T14:27:24Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![dansweet1982](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@dansweet1982](https://forums.woot.com/u/dansweet1982)\ **Post date:** [January 19, 2021, 2:27pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/1 "2021-01-19T14:27:24Z")
Every time I click on the Woot-off button, the app shuts down. Rebooted my phone once and it worked for a little while. Now it’s doing it again. Just deleted and reloaded the app. Still doing it. Galaxy S10 phone with latest software Latest version of the app. * * * **Updates:** 9:45am CT: We may have identified the why but not the how to fix. 11:10am CT: We have confirmed that it’s still crashing. 😭 We are looking into next steps if this can’t be resolved soon. We are pausing BOCs until this is resolved to be fair to our Android customers. # 12:00pm CT: FINAL UPDATE ## We give up. #### So, uh, today’s Woot-Off broke for some people on our app. Sorry. BUT! We’ve launched a [NEW page with all the Woot-Off deals](https://sellout.woot.com/plus/fake-woot-off) so you can get ‘em now! And we’ll be adding in Bags o’ Crap to it throughout the day. You might even call it a [FAKE Woot-Off](https://sellout.woot.com/plus/fake-woot-off)…so, come [check it out](https://sellout.woot.com/plus/fake-woot-off) and [buy something](https://sellout.woot.com/plus/fake-woot-off), so we can invest in better servers! ## Don’t forget the [fake shirt-off](https://shirt.woot.com) too!!! ---
**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\ **Post date:** [January 19, 2021, 2:33pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/2 "2021-01-19T14:33:47Z")
Please give me version numbers for your OS and app. ---
**Author:** ![duaneworlledge](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/duaneworlledge/32/150167_2.png) [@duaneworlledge](https://forums.woot.com/u/duaneworlledge)\ **Post date:** [January 19, 2021, 2:37pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/3 "2021-01-19T14:37:33Z")
Hey Thunder…same problem here…also s10…s10 plus…everything i hit the woot sale item, the app crashes…dont seem to have a problem with any other items…no problem even with the t-shirt wootoff item…but crashes every time I click on the woot-off item ---
**Author:** ![MrAmo72](https://avatars.discourse-cdn.com/v4/letter/m/ecccb3/32.png) [@MrAmo72](https://forums.woot.com/u/MrAmo72)\ **Post date:** [January 19, 2021, 2:38pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/4 "2021-01-19T14:38:33Z")
Same here. Click the featured item, app crashes. OS Android 11. clean the storage and all that happy stuff. Restarted the phone. Still nothing keeps crashing ---
**Author:** ![zeecon](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/zeecon/32/282090_2.png) [@zeecon](https://forums.woot.com/u/zeecon)\ **Post date:** [January 19, 2021, 2:38pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/5 "2021-01-19T14:38:22Z")
Having the same problem with a OnePlus. Never had this problem before. Cleared cache, storage, then reinstalled. Only happens for the main Woot-off category ---
**Author:** ![cobera399](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/cobera399/32/5044_2.png) [@cobera399](https://forums.woot.com/u/cobera399)\ **Post date:** [January 19, 2021, 2:39pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/6 "2021-01-19T14:39:48Z")
Same problem. Version 4.6.1 on a Note 10 plus ---
**Author:** ![duaneworlledge](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/duaneworlledge/32/150167_2.png) [@duaneworlledge](https://forums.woot.com/u/duaneworlledge)\ **Post date:** [January 19, 2021, 2:39pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/7 "2021-01-19T14:39:33Z")
S10 plus…android 10 ---
**Author:** ![pepper114](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/pepper114/32/1598724_2.png) [@pepper114](https://forums.woot.com/u/pepper114)\ **Post date:** [January 19, 2021, 2:39pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/8 "2021-01-19T14:39:50Z")
App sux. ---
**Author:** ![Se7enty9](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/se7enty9/32/1432590_2.png) [@Se7enty9](https://forums.woot.com/u/Se7enty9)\ **Post date:** [January 19, 2021, 2:40pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/9 "2021-01-19T14:40:48Z")
[https://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExOTA3YTU2MDYyYjFmMTNkZWI2YmI1OThhN2U4NmIyNWExZDU0NDE2MSZjdD1n/ls4p6mWzR0G9dRpwqm/giphy-downsized-large.gif(image larger than 4 MB)](https://media3.giphy.com/media/v1.Y2lkPTc5MGI3NjExOTA3YTU2MDYyYjFmMTNkZWI2YmI1OThhN2U4NmIyNWExZDU0NDE2MSZjdD1n/ls4p6mWzR0G9dRpwqm/giphy-downsized-large.gif) ---
**Author:** ![riona](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/riona/32/82086_2.png) [@riona](https://forums.woot.com/u/riona)\ **Post date:** [January 19, 2021, 2:40pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/10 "2021-01-19T14:40:35Z")
Same here with the app crashing when I try to click on the current woot-off item. I’m using a Note 10+ ---
**Author:** ![ThunderThighs](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/thunderthighs/32/1597811_2.png) [@ThunderThighs](https://forums.woot.com/u/ThunderThighs)\ **Post date:** [January 19, 2021, 2:42pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/11 "2021-01-19T14:42:42Z")
# THANK YOU ALL FOR THE INFO The developers are looking into it now. ---
**Author:** ![Se7enty9](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/se7enty9/32/1432590_2.png) [@Se7enty9](https://forums.woot.com/u/Se7enty9)\ **Post date:** [January 19, 2021, 2:43pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/12 "2021-01-19T14:43:33Z")
![](https://us1.discourse-cdn.com/woot/original/3X/7/b/7b7766c1fc54b46dc004636f86f6327d82f30ced.gif "The Mueller Report See GIF - Find & Share on GIPHY") ---
**Author:** ![pepper114](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/pepper114/32/1598724_2.png) [@pepper114](https://forums.woot.com/u/pepper114)\ **Post date:** [January 19, 2021, 2:43pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/13 "2021-01-19T14:43:58Z")
“Developers”…oh Woot… ---
**Author:** ![eidsoncr](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/eidsoncr/32/372481_2.png) [@eidsoncr](https://forums.woot.com/u/eidsoncr)\ **Post date:** [January 19, 2021, 2:49pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/14 "2021-01-19T14:49:10Z")
Same issues here and have tried same troubleshooting (Forcing closed, cache clearing, deleting and reinstalling) Galaxy S9+ App Version 4.6.1 Never had an issue before today. ---
**Author:** ![dansweet1982](https://avatars.discourse-cdn.com/v4/letter/d/a587f6/32.png) [@dansweet1982](https://forums.woot.com/u/dansweet1982)\ **Post date:** [January 19, 2021, 2:50pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/15 "2021-01-19T14:50:12Z")
Cool! Missed the first BOC of the day because the app won’t work! ---
**Author:** ![dankmushroom](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/dankmushroom/32/87141_2.png) [@dankmushroom](https://forums.woot.com/u/dankmushroom)\ **Post date:** [January 19, 2021, 2:50pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/16 "2021-01-19T14:50:50Z")
App crash Galaxys10+ ---
**Author:** ![duaneworlledge](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/duaneworlledge/32/150167_2.png) [@duaneworlledge](https://forums.woot.com/u/duaneworlledge)\ **Post date:** [January 19, 2021, 2:50pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/17 "2021-01-19T14:50:53Z")
Believe it or not…the button worked for the boc…but I got in late and only made it to the vestibule of impatience…quit working again as soon as the next item came up ---
**Author:** ![zeecon](https://sea3.discourse-cdn.com/woot/user_avatar/forums.woot.com/zeecon/32/282090_2.png) [@zeecon](https://forums.woot.com/u/zeecon)\ **Post date:** [January 19, 2021, 2:52pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/18 "2021-01-19T14:52:13Z")
Same issues as duaneworl. Able to try for BOC, issues resumed after. ---
**Author:** ![littletechgirl](https://avatars.discourse-cdn.com/v4/letter/l/e19adc/32.png) [@littletechgirl](https://forums.woot.com/u/littletechgirl)\ **Post date:** [January 19, 2021, 2:52pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/19 "2021-01-19T14:52:22Z")
Same issue here still. Samsung Galaxy Note 20. Just reinstalled the app this morning, so it’s the latest version. ---
**Author:** ![Wooter648347080](https://avatars.discourse-cdn.com/v4/letter/w/8797f3/32.png) [@Wooter648347080](https://forums.woot.com/u/Wooter648347080)\ **Post date:** [January 19, 2021, 2:54pm UTC](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991/20 "2021-01-19T14:54:59Z")
I’m having this same issue as well. Any time I click on a woot off deal it crashes. I’m able to click on other things just not the woot off deal. Galaxy s10 plus [Next page](https://forums.woot.com/t/android-app-failure-1-19-2021-issues/708991.md?page=2)