This Anubis RGB long mousepad doesn’t work. The lights ringing around the edge do not light up, and it arrives and I check and it’s outside the return window. I laid it out anyway as it is waterproof but even for twelve ninety-nine I was disappointed. They did include photos of the cute doggo that is the namesake. There: that’s my say something nice!
Hi there. You’re still within the 30-day return period and definitely within the 90-day Woot warranty.
Reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.