Why do you even have a color option available? I ordered a black one in August, and you sent me a white one. I like the product so when I saw it available again I figured what the heck. Ordered another black one. Received another white one.
Well poop. That’s not good. Let me send a note to the team and ask about it.
In the meantime, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.