Apple iPad Pro (12.9-inch, Wi-Fi, 256GB) - Space Gray (4th Generation) (Open Box)

Apple iPad Pro (12.9-inch, Wi-Fi, 256GB) - Space Gray (4th Generation) (Open Box)

Just in case anyone wanted to see the current state of Woot Open Box. Obviously a photo sample or good customer return.

Hi there. It is a refurbished item which means it had a previous life.

Click here for our guide to the various conditions and their definitions.

However, if you’re unhappy with it, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

I appreciate the response, I already reached out to them.

I’m very familiar with purchasing used and refurbished devices, my frustrations came with the Woot description of “Open Box” (on the product page) vs what I received. I’ve had very good experiences with Woot Open Box specifically as well.

I came off a bit strong just because I mistakenly already offered it as a gift basing it off my previous experiences and now I will have to let them know it won’t work out.

Thank you regardless.