Apple iPhone 15 Pro Max (Grade A Refurbished)

Apple iPhone 15 Pro Max (Grade A Refurbished)

I received mine today but the phone had multiple deep scratches on the screen and one on the back.

Very sorry. Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

Thank you for your reply. I already requested a refund and was asked to provide evidence for you to evaluate. Here is one of the images I shared with your customer service.

As of today, it took four emails over several days just to receive a return shipping label.

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