I bought the Grade A Refurbished SE last week and it is so scratched up. Almost unusable, so if they consider a phone this beat up as “Grade A” than my god these ones must be compete trash. Wouldn’t waste my money on this at all.
Hi there. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.