This was advertised as “New” but what I got was clearly not new, or even refurbished. It was filthy, there was a reddish residue on several keys, and it smells like perfume. It had clearly been well used before it was shipped to me. It wasn’t close to the quality and cleanliness that I would expect from even a refurbished product.
Gross.
Sorry.
If you haven’t, please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS, not Woot.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
same shit happened to me, says new but was not
I’m sorry. Reach out to customer service as noted above. I’ve sent a note to our team.