Apple Pencil (1st Generation)

Apple Pencil (1st Generation)

Did anyone else buy one of these and it having trouble charging it? I can’t get it to show more than 5% and then it won’t really pair with my iPad Pro. It shows that it’s paired but it doesn’t work. I don’t know if it’s been sitting in a box for years and that’s why the battery is not working or if there’s some other trick that someone knows so I thought I would ask her if anyone else is having that problem. I’ll also research on the net a little bit too, and see if I can get it going before I do a return.

I do have the correct iPad that pairs with the first generation, pencil by the way, so I did check that.

Hi there. if you don’t figure it out, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

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