Apple Watch Series 7 (Grade A Refurbished)

[Wooter307955273]

I bought a Series 7 Titanium 45mm and Woot sent me Aluminum.

[pepper114]

Please reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

Please allow 24-48h for them to respond.

Browser: Use the Woot! Customer Service form.

Woot! App: Choose Account from the bottom navigation and then Support.

Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

[Wooter880432892]

I was just coming here to post the same thing. I ordered the black titanium (“Space Black Titanium Case/Black Band”) model, but what I received today is the black aluminum model. I confirmed this both from looking at the back of the watch (which clearly lists it as aluminum), and also by looking up the serial number on Apple’s support site.

I’d also describe it as more of a “grade B” refurb, not “grade A.” The case has some pretty noticeable (even at arm’s length) scratches and scuffs on it around the screen, which is what initially prompted me to look more closely at it, as titanium should generally be more resilient than that. Since I’ll be exchanging or returning it (and have already contacted Customer Service), I haven’t taken the screen protector off or set up the watch, so I can’t comment on the screen itself or battery life.

I’d advise anyone else who ordered from this listing to make sure that what you receive is actually the model you ordered, since visually they can look very similar.

I’ve ordered refurbished Apple Watches from Woot in the past, with great results, so this seems like an issue with this listing or vendor.

[ViniBorges]

Mine got here busted, with damage, cracked sensor glass and scratchs. Dont recomend.

[pepper114]

You should let Customer Service know. They’ll have options for you. Details on how to contact them are up above.

[Beyondjunk]

I bout a NEW Apple Watch Series 7 and it arrived DOA. emailed WOOT CUSTOMER SERVICE with NO REPLY!

[pepper114]

Hi there, customer service will reply to the email listed on your Woot account so you’ll want to check there if it’s different from your Amazon account. Response time is typically 24-48 hours and you’ll want to check your spam & junk folders.

Return labels will come directly from UPS, not Woot.

You may want to add info@woot.com to your contacts in your email program.

(Please Note: I’m not employed by Woot, but I volunteer to help in the forums.)

[Beyondjunk]

Purchase NEW Apple Watch Series 7. It arrived DOA. Emailed WOOT CUSTOMER SERVICE several times and got NO REPLY! Called and phone disconnected. I want a refund. Do I need to go through my bank?
To make it worse, it was a Valentines Day gift!!

[ThunderThighs]

Hello. Customer service created a return for you yesterday and sent the return label. As noted above, that email will be from UPS.