This thing sucks. No volume control, backwards hanging system, and your phone will get louder. Even for the cheap price, not worth it.
Sorry you’re unhappy. Make sure you reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.
Please allow 24-48h for them to respond.
What is the size of this item?