Is this item ever shipping? I ordered it 12 days ago and the estimated delivery date was 5 days ago. I have been emailing customer service every day for 5 days, and received one reply after 3 days, telling me that the item was ‘preparing for shipment.’ The item has been ‘preparing for shipment’ for the last 10 days. If I will receive it in another week, please tell me. If you do not have the item in stock, but are holding my payment indefinitely, please tell me. Woot seems to operate like they are housed in a suburban garage and it’s still 1997.
Order canceled by Woot 17 days later. No reason given. No replies to many emails. Did they ever have the item in stock?
Hi there. I’m sorry for the poor experience.
As to the product, most items on Clearance are from Amazon overstock and aged inventory so we don’t have a lot of information on them. In some cases, the items are there when they go to pull them or it’s determined to be unsellable/damaged.
For emails, make sure woot.com is a safe sender. Check spam and junk folders.