Unfortunately I’ve received two pairs of these earbuds. Can’t get either pair to work. I would blame it on myself but I also ordered a different set from Woot and they work perfectly.
Sorry for the problem with pairing. You might make sure you give them a full overnight charge the first time.
If still no luck, reach out to Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
Please allow 24-48h for them to respond.
Browser: Use the Woot! Customer Service form.
Woot! App: Choose Account from the bottom navigation and then Support.
Self-Return: Items without Li-Ion batteries can be self-returned within 30 days. Go to your Order Details to get started. The return label will be emailed from UPS.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.