Hi I purchase his backpack and when I opened it up one of those zippers was broken. The second one buy used. And there is no way it’s a 20 plus. It was 40 degrees and I was freezing. I would like to return both of these bags
Hi I purchase his sleeping bags and when I opened it, up one of those zippers were broken. The second one i used. And there is no way it’s a 20 plus. It was 40 degrees and I was freezing. I would like to return both of these bags
We are very sorry to hear that! Please be sure to contact Customer Service to let them know, and they can get you taken care of. I’ve also added you to my daily Customer Service report, so you should be hearing back from them soon. If you’ve already written in before today, and you haven’t heard back, please be sure to check your spam folder, as sometimes the replies get filtered out.