Being Ignored By Support Order

Information Desk
1

I purchased a Frame TV which was dead on arrival. Long story short on attempting to return at UPS they claimed the label was already in use with tracking information for the shipment. This is impossible because I STILL HAVE THE TV. I requested a new label be generated and have been completely ignored for multiple days with no other means of contacting support. FIX THIS NOW.

(Vmod edit: I removed your order info.)

1 Like
2

I passed this on to Woot staff to look at.

(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

3

Hello. This was answered on Thursday but doesn’t look like it got posted here. Just in case our emails aren’t reaching you, you were refunded. No need to return the TV.

4

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