Is it a Woot policy that if you order a BOC that never arrives/got lost in shipping, and customer service refunds your purchase price, you are still unable to get a BOC until 31 days after the date that you ordered the original BOC that never arrived?
My son just had a never/arrives/got lost BOC. An explanation to CS promptly produced a replacement BOC. I don’t think he was offered the option of a refund. However, I can’t speak for the general practice. Just this “sample of one”.
Hi there. Yeah, they’re supposed to issue a replacement. Looks like we have some new folks. I’ll take care of it on Monday. Sorry for the disappointment.
Thanks very much. To be fair to CS, I was offered either a replacement or refund. I chose refund thinking I’d just try again. I wouldn’t have done that had I realized.
But this is good to know if it ever happens again by chance. Appreciate your help.
How do the wootbusters bag of craps work? It says until December 5th. Do they just randomly pop up or have they all been grabbed by greedy wooters already?