I’m not sure exactly how “refurbished” these were. The pair I got weren’t even cleared of their past bluetooth pairings. They tried to connect to four previous iphones when I initially powered them up. Additionally, the battery life sucks. Whoever had these before me must have ridden them hard. After using them for an hour, they’ve gone from 100% to 50% battery.
I’m sorry about the battery. Please feel free to reach out to Woot! Customer Service.
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
For the record, your customer support staff are horrible. I’m STILL waiting to be able to return this item. I can’t seem to get whoever it is that is handling this case to respond to me. I’m really fed up with you guys at this point.
Hi there. I just checked the CS system by your username, email address, and order number and I’m not seeing a contact. Could you try contacting them again using the support form:
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
I just tried to recharge them after using them three times, and now they won’t charge.
It’s one month after the 3 month warranty.