I got that email as well. I kinda would like an explanation as to WHY, knowing that the weather was going to be bad, they did not print early for those with their orders in early. I ordered before the last date of sale for myself and several co-workers who are now saying they may not pay ME for their shirt because of the delay in shipping if it does not get here by Pi Day at work which it should have if not for the weather. Being in the Midwest, they don’t quite understand that weather than minor up here would shut down cities in the south.
It is the paying for late shipping that is irking me, that and the email that they sent trying to feign humor rather than offering a solution. If I had known that they would ship late, I would have paid for a rush! I ordered something from Amazon and it was shipping from the south where there was weather affecting shipping and they bumped me up to the next shipping level to make up for the late shipping, in hopes that it would arrive on time. Got it yesterday.
I’ve been Wooting for a while, but the past year has been very iffy with things arriving on time, together, or arriving at all. I still look in the Stuff I Bought and get upset when I see the item that never arrived. I hope things get better soon.
I’m sorry for the poor experience you’ve had with our CS team- but we are working to get all Pi Day tee shipments expedited to get there on time. We already run on a really tight printing schedule, the ice/snow was relatively unexpected this time of year in Dallas and would have held us up regardless, unfortunately.