Call back

How do I request a call back from support? It says unavailable for me

Woot’s phone system can be a bit wonky. I would suggest using the email option instead. They usually get back to you within 24 hours.

(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)

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You should trust @peaceetc. I like written communication because like Judge Marilyn Milian sez:

“Write it, regret it. Say it, forget it.”

In this case you want documented correspondence.

Hi there. It’s available when it’s staffed/available. And even then, it’s sometimes sucks.

If all else fails, use the support form.

Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.