How do I request a call back from support? It says unavailable for me
Woot’s phone system can be a bit wonky. I would suggest using the email option instead. They usually get back to you within 24 hours.
(Please note: I don’t work for Woot, I just volunteer to help out here on the forums.)
You should trust @peaceetc. I like written communication because like Judge Marilyn Milian sez:
“Write it, regret it. Say it, forget it.”
In this case you want documented correspondence.
Hi there. It’s available when it’s staffed/available. And even then, it’s sometimes sucks.
If all else fails, use the support form.
Woot! Customer Service. To speed things up, let them know if you prefer a return/refund or a replacement (if possible).
From a browser, use the Woot! Customer Service form.
In the Woot! App, choose Account from the bottom navigation and then Support.
Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.