Hi Woot team,
I ordered this product and only received 1 bottle vs the case of 6 bottles. I sent an email about this when it was delivered through the app.
Thanks in advance.
Sorry about that. Someone at the Amazon warehouse split the pack. Woot customer service will take care of you. Please allow 48-72h for them to respond.
Thank you!
@ThunderThighs can you please escalate this because it’s been 4 days since you mentioned I’d get a response but even longer from the initial email I sent through the order support email request. Phone isn’t available to talk to someone.
Sorry. Customer service had a snafu last week from a bad upgrade. They’re working hard to catch up.
I’m in the same boat. Only received 1 and have been waiting for a reply going on 3 days now.
It was just delivered on the 5th so it can’t have been 3 days. Pls give them a bit longer. TY.
