Hi there, guys! I’m speaking on behalf of a colleague friend who cannot access his Woot account. Last Sunday he was going to enter in his Woot account, as usually he does, and he received a message saying his account was locked because unusual activity was detected (see attached picture). Here’s what he wants to tell you:
I wrote to Woot Customer Service and they told me it was an Amazon Issue, and I had to contact with Amazon. I contacted with Amazon and they told me it was a Woot problem and Woot will contact me in two days. I never received that answer.
I wrote to artist support too, but never received answer.
I hope someone here could help and fix it, because I’m an Woot artist, and with this situation I can’t submit designs, participate in derbys or use my artist coupons (expiring in a few days).
The account details are:
[MOD: personal info removed]
That’s it, guys. Can you provide him some help or update about his actual situation? Thank you in advance!