I have used Woot for years and never had a problem. Now I have ordered something, Microsoft Office 2021 that got sent to me with a invalid validation key. Never realized that Woot has no customer service, no phone or chat. The only thing they have is an email form that doesn’t allow you to copy and paste information to it that they asked for. This is the worst customer service I have ever seen from a company I have dealt with. Beware of purchasing anything from them because if it is wrong you will be stuck with it.
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it may take a few days to get a response since they are so busy right now but fwiw, the few times i’ve had an issue with an order and contacted them via the form i’ve been satisfied with the resolution.
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Hi there. Make sure you followed the directions from the features. These.
And as noted, please give customer service 24-48h to respond.
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