The last reply came back this afternoon that my package was “in transit” so I question about assertion that of what occurred “this morning”. There is nothing to contact the vendor about. I can understand a delay, but this is pure incompetence. I have talked to the Fedex Wilmington hub multiple times and my package is not there. My contact there is Melinda Davis, please call yourself. Why on earth would CS email me a link AGAIN today with my tracking number when anyone can see that there have been no updates for the package in 11 days.
I’ve made a couple purchases from woot in the past and sung their praises multiple times. It’s sad that I will never recommend them again due simply to your poor customer service.