Did you try downloading the SmartThings app to see if that fixes it? Kidding.
Wait a couple days. Woot support will answer.
Hi there. They’ll get back you usually within 24 hours. They’ll help you with the return.
Hmmm… no word from my support request, but I did get a new “your orders coming” email this morning. Too early for the tracking number to show anything, I wonder if they just sent another one without contacting me?
I don’t see a replacement ordered. It’s likely the vendor got the tracking to us late or something else happened that kicked out the email again.
CS will get back to you as soon as they can.
NOTE: Their response will go to the email address on your Woot! account, not your Amazon login email if used/different.
All taken care of! Super fast, great customer service response! Thanks Woot!