defective item?

i recently bought the Illustrated Ratings Guide woot shirt. It finally came but the threading on the bottom of the shirt looks like it got burnt and it’s very scratchy to wear… it never happened to any of my other woot shirts. I read the Faqs and it said to post in the community first before bugging them.
is it possible to get a replacement…!?

Email and explain the problem. Be sure to include your order number. Then be sure to check your spam & junk mail if you don’t see a response in a reasonable time frame.

I’m sure they’ll be able to help you!

You can also use the form in the left column of this page