Dell 5060 i5 256GB Micro Desktop

Dell 5060 i5 256GB Micro Desktop

Frustration: Dell Optiplex 5060 shipped w/ wrong power adapter.

I bought three of these systems, and all shipped were packaged with the wrong power adapter. The PC requires a 90Watt brick, and these were packed with a 65Watt brick. The PC even notifies me it will run underpowered, and it does not joke! 800Mhz! That is crazy stupid! Why even sell the kit like this - just because the AC plug fit?? This needs to change; people are being advertised a working PC at certain spec levels, and receiving goods that will never work as advertised.

I’m very sorry. Reach out to Woot! Customer Service.

From a browser, use the Woot! Customer Service form.

In the Woot! App, choose Account from the bottom navigation and then Support.

Note: Woot! Customer Service replies go to the email address on your Woot! account, not your Amazon login email if used/different.

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Thank you for responding. I have been in contact with them, from the day I received the order. I was told I could get a working replacement, and ship back the units originally sent. Do you know what they sent? Another busted kit, with the wrong 65W underpowered brick! Honestly, I don’t know how more clear I can be: I expect 3 90Watt power adapters to make the 3 PCs operate. I’m hoping I can get this worked out through the existing channel, but I’ll escalate if needed.