I looked over your definition of “refurbished” and it does not include used, broken then repaired. This was a used computer! Buyer’s remorse isn’t an abused unit that is brought back to life! This computer would have been great if it weren’t so beaten up! There is a point where you have to label it as used vs refurbished…this one was USED. I’ve asked for a refund and may not attempt to buy any more computers from Woot if this happens again. It’s a shame because up to this point I was a happy Wooter.